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This course covers the administration basics of Office 365. Students will first learn how to get their domain ready and how to create and support users and groups. They will then learn about administrating mailboxes, contacts, policies and more...

Module 01 - Getting Your Domain Ready
Getting Your Domain Ready
Key Terms
Using the onmicrosoft.com Domain
Basic Steps to Host a Domain Name
Demo - Getting Domain Ready

Module 02 - Creating and Supporting Users and Groups
Creating and Supporting Users and Groups
Creating Users in Office 365
Demo - Creating Users in Office 365
Creating Distribution Groups
Demo - Creating Distribution Groups and Mail Contacts
Importing Users Contacts
Demo - Importing 365 Users
Resetting User Passwords
Demo - Resetting User Passwords
Adding a User License

Module 03 - Administrating Mailboxes, Contacts, Policies and More
Administrating Mailboxes, Contacts, Policies and More
Managing Users
Creating Special Mailboxes for Calendars
Demo - Creating User Resource Mailboxes
Demo - Creating Shared User Mailboxes
Migrating Mail to Office 365
Importing Data Over
Demo - Importing User Contacts
Demo - Exporting User Contacts
Password Policies
Managing Spam and Malware
Checking Service Settings
Managing Mail Flow
Demo - SPAM Policies and Mail Flow
Managing Lync Users
Demo - Managing Lync Users
Monitoring Services and Planned Maintenance
Demo - Monitoring Services and Planned Maintenance
Asking for Support
Demo - Help and Support Requests
Client Software
Demo - Installing Microsoft Office





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