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It's the Customer, Stupid: 34 Wake-Up Calls to Help You Stay Client-Focused
Michael A. Aun, 'It's the Customer, Stupid: 34 Wake-Up Calls to Help You Stay Client-Focused'
ISBN: 0470907398 | 2011 | EPUB | 235 pages | 1 MB
Praise for It's The Customer, Stupid!
'Way too many talk about customer service and way too few deliver it. Maybe that's because they don't know the tangible actions to take. That just changed. Buy this book and do what it says.' -Larry Winget, television personality and author of five bestsellers, including Your Kids Are Your Own Fault
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